Last updated: August 2026
1. Acceptance of terms
By using this website or requesting any service from Chama Solution, you agree to these Terms of Service. Please read them carefully.
2. Repairs and estimates
- Diagnosis is free. We will confirm the fault and give you a price estimate before any paid repair begins.
- If a repair is declined after diagnosis, no charge is made for the check.
- Quoted prices are in Sri Lankan Rupees (LKR) and may change if parts or conditions differ from the estimate. We will always confirm any price change with you first.
- Repairs carry a service warranty; genuine parts carry their manufacturer warranty. Warranty covers the repaired fault only, not new damage, liquid damage or physical abuse.
3. Data backup
We take great care with your device, but we strongly recommend you back up important data before handing over your device. We are not responsible for data loss during repairs. Where possible, we attempt data recovery as a separate service.
4. CCTV and hardware sales
- CCTV installation is confirmed by a free site survey and written quote.
- Hardware and parts sold through this website are confirmed and purchased via WhatsApp. Prices and availability are subject to change without notice.
- Installed equipment carries manufacturer warranty unless stated otherwise.
5. Photography
- Photography bookings require a booking confirmation and, for large events, an advance payment. The balance is payable as agreed.
- Package prices cover the services listed on the Photography page. Extra hours, extra locations or additional albums may incur extra charges, which will be confirmed before booking.
- Photo delivery times are agreed at the time of booking.
6. Payments
We accept cash, bank transfer and payment on collection. For large orders (such as CCTV systems), a small advance may be requested and the balance is paid on completion.
7. Limitation of liability
To the maximum extent permitted by law, Chama Solution is not liable for indirect or consequential loss arising from our services. Our liability is limited to the amount paid for the service in question.
8. Changes to these terms
We may update these terms from time to time. The latest version will always be published on this page.
