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Privacy Policy

Last updated: August 2026

1. Who we are

Chama Solution ("we", "our", "us") operates from Lunugamwehera, Thissamaharama, Sri Lanka and provides computer, laptop and phone repair, CCTV installation, hardware supply, IT support and photography services.

2. Information we collect

We only collect the information you choose to give us, such as:

  • Your name, phone number, email address and message when you use our contact form, booking form, chat widget or newsletter signup.
  • Details about your device and the fault you are reporting, needed to quote and carry out the repair.
  • Basic technical data (such as pages visited and browser type) collected by cookies and analytics, used to improve this website.

3. How we use your information

  • To respond to your enquiries and provide quotes, repairs and services.
  • To confirm and manage your bookings and appointments.
  • To send you offers and updates you have subscribed to (you can opt out at any time).
  • To improve our website and services.

We do not sell, rent or share your personal information with third parties, except where required by law.

4. Cookies and analytics

This website uses cookies and may use Google Analytics to understand how visitors use the site. You can accept or decline cookies through our cookie banner, and you can clear cookies in your browser at any time. See our Cookie Policy for more details.

5. Data security

We take reasonable measures to protect your personal information from unauthorised access or loss. Information sent through WhatsApp is protected by WhatsApp's own end-to-end encryption.

6. Your rights

You may ask us at any time to see, correct or delete the personal information we hold about you. Contact us using the details below and we will act on your request.

7. Contact us

For any privacy questions, contact us at: