Frequently Asked Questions

Quick answers to the questions we get most often. Still stuck? Call or WhatsApp us.

Yes. Checking your phone, laptop or computer is always free. We inspect the device, tell you the exact problem and give you the cost before starting any repair — no hidden charges.
Most phone repairs are finished within 1–2 days. Laptop and computer repairs usually take 2–5 days depending on the fault and part availability. We will always give you an honest time estimate before we start.
Yes. We use genuine and high-quality grade-A parts for screens, batteries, motherboards and CCTV equipment. You are welcome to ask about the brand and warranty of every part we install.
Yes. All of our repairs carry a service warranty, and genuine parts are covered by their manufacturer warranty. Keep your receipt and we will support you if any issue comes up.
Yes. We offer a free site survey across Thissamaharama, Lunugamwehera and the surrounding Hambantota district area. We visit, plan the camera placement, then install and set up remote viewing on your phone.
Absolutely. With Hikvision NVR/DVR systems we configure the Hik-Connect app so you can view live footage and playback from anywhere in the world on your smartphone, with push alerts for motion.
A genuine 4MP Hikvision camera package starts from around Rs. 22,500 per camera including an NVR, hard drive, wiring and installation. The exact price depends on the number of cameras and your site. Contact us for a free quote.
We cover weddings, pre-shoots, birthdays, family shoots and event photography. Wedding packages start from Rs. 45,000 and pre-shoot packages from Rs. 30,000. See our Photography page for full packages.
Easier than ever — use our Booking page and pick your service and date, or simply call / WhatsApp us on 075 399 3512. We will confirm your appointment and give you a free quote.
We accept cash, bank transfer and direct payment on collection. For large CCTV orders a small advance is requested and the balance is paid on completion.

Still have a question?

Our team is happy to help — call, WhatsApp or send us a message and we will reply fast.